Champion and promote: Tell your clients and customers about your sustainability commitments and ask your suppliers and contractors about their sustainability commitments. Examples of how to do this: Website: Include information clearly on your website about what you are doing, how and why Review contracts: Organise meetings with your suppliers to review your contracts and ensure sustainability is a priority Sustainability communication: The Council actively share our sustainability journey with new prospects, demonstrating our commitment and progress. By communicating our initiatives and achievements, we aim to inspire others and contribute to a broader culture of sustainability. Collaboration: Collaborate with stakeholders, including employees, customers, suppliers and communities to gain support and input for sustainability initiatives in the workplace and business operations about outside of the workplace to. Branding: Link your sustainability activities and credentials with your brand, to make customers, competitors and investors aware of your ethos. Businesses with over 5 employees should also consider the below: Collaboration: Investigate collaborative working with other companies, key stakeholders, including employees, customers, suppliers and communities to gain support and input for sustainability initiatives in the workplace and business operations, and outside of the workplace too. Procurement: Embed sustainability requirements in your procurement policies and supplier contracts and monitor how they are delivered. Up to 90% of a business's environmental impact can lie in the supply chain. For example Watford Council enhanced requirements around sustainability and social value in its procurement strategy - Watford Borough Council Procurement Strategy Other resources include: The 1.5 degree supplier Engagement Guide - Exponential Roadmap How to be a good supplier - The Carbon Trust Cutting carbon from the supply chain - The Carbon Trust Resources -

Governance and Organisational Commitment: Implement policies and measures to ensure accountability, transparency and commitment to environmentally sustainable practices, integrating them into the company mission, vision and values. Examples of how to do this: Identify a representative: This is someone from the business to lead on sustainability. This could be a unique job role or an additional responsibility for someone, with clear responsibilities set out and understood by the individual. Sustainability leadership: The Council have designated a team member to lead sustainability efforts. This role ensures a dedicated focus on sustainability, continuous progress, and accurate data capture. Our sustainability leader drives initiatives, monitors advancements, and integrates sustainability practices into our daily operations. Our Sustainability journey is shared with internal staff. Relevant information: This information and knowledge is to be shared with employees in a clear and accessible way, with workplace initiatives to encourage staff support. Senior representatives: Identify someone from the business to lead and report on sustainability. This signals to staff, suppliers, customers and clients that sustainability is a priority for the business and helps to embed sustainable practices throughout the organisation. Goals: Regularly monitor and report progress towards sustainability goals, encouraging transparency and accountability. Policies: Implement policies and measures to ensure accountability, transparency and commitment to environmentally sustainable practices, integrating them into the company mission, vision and values. Sustainability considerations: Embed sustainability considerations into core business strategies and decision-making processes. Staff development: Offer training and education programmes to employees to raise awareness and build capacity for sustainability practices. Acknowledgements: Secure an organisational accreditation or form of recognition to environmental sustainability.

Create and regularly review a climate/sustainability action plan. Consider the areas below: Net Zero Emissions: Net zero means measuring and reducing the greenhouse gases (GHGs) emitted through operations and activities (both direct and indirect), and then, for those emissions which can be eliminated, offset to achieve net zero. The plan should outline how you will achieve Net Zero emissions by 2050 in the short-term and medium term. Assessment and reports: Log your business's emissions from direct energy consumption (fuel) and indirect energy consumption (electricity), commonly known as Scope 1 and Scope 2, respectively. Find guidance on how to do this here. Watford Environmental Manager's Network: This is a free network where you can gain insight into how other businesses are achieving their sustainability goals and share practices. To join the network please email: sustainability@watford.gov.uk Watford Net Zero: Watford Council are working in partnership with Wenta to help businesses in Watford reduce their carbon footprint. Find out more and access free support here. Business with more than 50 employees should also consider the below areas: Assessment and reports: Log your businesses indirect emissions from the supply of goods and services (supply chain), commonly known as Scope 3. Please find guidance on how to do this here. Setting targets: Have a trajectory towards achieving Net Zero emissions aligned with capping global warming at 1.5 degrees Celsius. Find guidance on how to do this here. Identify ways to reduce energy: For example Travel Planning: Promote and encourage staff to explore environmentally friendly alternatives for community to work, and reduce travel emissions. Find guidance on how to do this here. Promote alternatives to driving to work: such as walking, cycling or using public transport Incentives: Provide incentives for employees who choose sustainable travel options, such as subsidies for public transport passes or bike-share memberships. Install provisions: These could be electric vehicle charging stations at the workplace Alternative working arrangements: Encourage remote working to reduce the need for daily commuting and/or flexible work hours to allow employees to avoid peak commuting times, reducing congestion and emissions. Switch fleets: Invest in electric vehicles or cargo bikes wherever possible. ModeShift: This is a membership organisation offering to support travel delivery. Find out more here. Natural Environmental Ecosystems: Implement strategies to reduce food wastage, minimise air pollution and conserve water resources, while promoting the integration of green spaces as natural environments, where feasible. Improve local biodiversity: This can be done by identifying ways and taking actions to incorporate nature into your business-operated premises - plant trees or a wildflower patch, create a mini pond, log shelter or hedgehog corridor. You can use the below resources to help you achieve this: How to help wildlife at work - The Wildlife Trust Biodiversity Benchmark - The Wildlife Trust Identify and take action: This is to minimise pollution to the local area, such as light and air pollution. This both improves local biodiversity and human health. Use the below resources to help you achieve this: International Dark Sky Association - Five Principles for Responsible Outdoor Lighting World Economic Forum - 5 Ways Businesses Can Clear Up Air International Day of Clean Air Office-based activities: Identify ways and take actions to reduce water usage for office-based activities, as well as any industrial processes. Install water-saving devices and increase staff awareness around water-saving behaviour. Use the below resources to help you achieve this: Water Saving Tips - Affinity Water Nature and natural environments: Explore ways to incorporate these into your businesses. For example: Designated areas: These can be gardens, green roofs, or outdoor seating surrounded by plants and trees Maximise natural light: Indoor through large windows, skylights, or glass walls to reduce reliance on artificial lights Use of plants: Plants can be enhanced indoor air quality Meetings: Hold meetings in outdoor green spaces Minimise pollution: Identify ways and take action to minimise any pollution impacts your business may have on the local area, such as light pollution, air pollution, land pollution and water pollution. Responsible resource use: Adopt waste reduction and resource conservation measures to promote sustainability and responsible management. For example: Identify and action: Find methods to reduce water usage for office-based activities, as well as any industrial processes. Methods include: Source sustainable materials: This will be for use in the production and operations Certifications: Source materials and products that are certified as sustainably sourced or produced Prioritise sustainable sourcing practices: This can be done by selecting suppliers and partners who adhere to ethical and environmental standards Procurement: Embed sustainability in procurement policies and encourage or require suppliers to do the same Single-use plastic: Reduce the use of single-use plastic and opt or reusable alternatives Packaging: Reduce packaging and encourage the use of reusable materials and containers Digital documents: Implement digital document management systems and encourage electronic communication and documentation to reduce paper usage Printing: If you do need to print documents, ensure the printers default settings are to double-sided, encourage printing only when necessary, and use recycled paper to minimise paper use Waste Management: Reduce waste going to landfill: Produce a 'waste hierarchy' which conveys the principles or reduce, reuse, recycle, recover - then landfill Policies: Be ready for the new trade waste recycling policies being implemented in 2025. For guidance and information please go here or visit Watford Council - Simpler Recycling Food waste: Identify ways and take action to reduce food waste and promote plant-based alternatives If you provide food either to employees or customers: Plant-based food: Ensure that there is at least one plant-based menu option. Plant-based food contains no animal meat or by-product, such as meat, fish, dairy, eggs, gelatine or honey. Use the below resources to help you achieve this: The simple formula to cut your diet's carbon footprint - BBC Food Plant-based recipes - BBC Food Minimise food waste: Any leftover catering to be donated to be homeless shelters, food banks and food charities Businesses with more than 50 employees should also consider the below: Carbon implications: Provide information on the carbon implications of your food choices. This requires the emissions of each food choice to be calculated and then clearly displayed. Examples can be found at restaurants like Wahaca, Churchill College and Camille Thai Adapting to change: Demonstrate adaptability to embrace sustainability changes, ensuring a resilient and environmentally responsible approach to operation Climate change presents a severe risk to how we operate, both in the short and long term. For instance, we are seeing warmer, wetter winters in the UK, with increased flooding. This can impact how we travel, access to services and the price of commodities. Businesses need to be aware of these increased risks and opportunities to alleviate or mitigate them. Address the climate and ecological emergency in your business risk register UK Climate Risk Register - Climate Change Committee Independent Assessment of UK Climate Risk - UK Climate Risk Climate Adaption Toolkit - Local Partnerships How to develop a climate risk register - NI Adapts Risk register: Include environmental and climate risk within your business risk register, business continuity plans and include actions to mitigate and adapt Staff development: Offer staff training and education programmes to employees to raise awareness and build capacity for sustainable practices Embrace change: Be innovative and adaptable to stay ahead of emerging sustainability trends and regulations Goals: Regularly monitor and report progress towards sustainability goals, encouraging transparency and accountability Resources:

Watford Environmental Managers Network: Watford is committed to working with communities and businesses to achieve our aim to be carbon neutral by 2030. The Watford Environmental Managers Network is a place for you to express your views on making Watford a cleaner, greener town. Yo join the Network, please email sustainability@watford.gov.uk Sustainability Hub: The Federation of Small Businesses (FSB) have an area on their website dedicated to sustainability and Net Zero. Click here to find our more. UK Business Climate Hub: This Hub provides net zero advice for small and medium-sized enterprises (SMEs) in the UK. Click here to find out more. Visitor economy businesses: Visit Britain have created a step by step guide for measuring your emissions. Click here to find out more. Accreditations: The ISO 14001 is an accreditation for environmental management. Click here to find out more. B Corp accreditation. Find out more here. Science-Based Targets initiatives (SBTi) Guide for SMEs: These are targets that are in line with the latest climate science deems necessary to meet the goals of the Paris Agreement - limiting global warming to 1.5c above pre-industrial levels. Targets: Create science-based targets with clearly defined pathways for companies to reduce greenhouse gas emissions, this helps prevent the worst impacts of climate change and future-proof business growth. For more information please click here. Greenhouse Gas (GHG) Protocol: Apply the world's most widely used greenhouse gas accounting standards and guidance. Offer tools and resources enabling companies to develop completeness and reliable inventories of their GHG emissions. Guidance for businesses making environmental claims: Green claim codes: making environmental claims - Gov.uk

EDI: Under the Equality Act 2010, a person is protected from discrimination throughout the employee lifecycle including recruitment, training and promotion. This Act sets out the main types of discrimination, including the personal attributes or characteristics which the law protects. Good EDI practices make sure the working environment is fair and accessible to everyone. It ensures that people are treated as equals, that people get the dignity and respect they deserve and that their differences are celebrated. A workplace that encourages EDI also helps prevent serious or legal issues arising such as bullying, harassment and discrimination. Protected Characteristics: HMRC: Here you can find up to date resources, including gender pay gap reports, equality compliance and equality schemes. See more here. CIPD: On this website you can find fact sheets on topics related to EDI. Find out more here. ACAS: A workplace encouraging EDI can help make it more successful, keep employees happy and motivated, attract and keep staff and so much more. ACAS have some great resources focusing on what EDI means, training courses, policy templates and more. See more here. Disability Confident Scheme: The scheme provides knowledge to employers who are committed to EDI in the workplace. Find out more here. Federation of Small Business (FSB) without barriers: This webpage includes case studies from successful business owners who have a disability, guidance from leading experts and organisations, and recommendations from the government. See more here. White Ribbon: This is the UK's leading charity engaging men and boys to prevent violence against women and girls. The organisation offers the White Ribbon Accreditation which is a commitment made by a workplace to work towards transformational cultural changes in their staff culture, systems and communities. Click here to find out more. DWP: The job centre highlights the importance of a supportive work environment and have a plethora of resources and advice on how to build a culture of inclusivity and respect. Find out more here. Hertfordshire Healthy Workplace: They have a wide range of resources targeted at improving health at work. Find out more here. Purple Tuesday: This is an internationally recognised initiative that supports organisations across different sectors to become more accessible and disability inclusive. Find out more here. Armed Forces Covenant: They acknowledge and understand that those who serve or have served in the Armed Forces, and their families, should be treated with fairness and respect in the communities, economy, and society they serve with their lives. See more here. Make your staff aware of the services: There are many services out there that are provided by specialist organisations that can help adjust workspaces to enable those with disabilities to perform at their best. Click here for more information. Monitor the diversity in your workplace: This should be routinely monitored, and actions should be taken if there are any issues. This could include monitoring your workforce ages, disability status, race, gender and sexual orientation - including any pay gaps related to EDI. Further Resources:

Organisations to help improve develop a healthy workplace: Hertfordshire Growth Hub: This is the central point of access for business support in the county and works with SMEs to help them grow, scale-up and innovate. They have a variety of resources available focused on wellbeing in the workplace. Find out more here. Hertfordshire Healthy Workplace: This programme supports SMEs from the private and voluntary sector, and their employees by providing them the knowledge, resources, training and skillset needed to create a wellbeing led culture. Find out more here. What you can do to encourage a healthy workplace environment: Designate a Health and Wellbeing Champion: Have someone work alongside your HR team to help promote and create a positive work environment. Find out how here. Flexible working: Support flexible working to help create an environment where your employees can thrive. Find out more here. Gather employee feedback: Ask for your employees thoughts and feelings towards your the current workplace environment, do they find your current approach to wellbeing supportive and engaging? Gathering this information creates a mechanism of feedback. Have clear commitment from leaders: Ensure the senior leadership team recognise the importance of a healthy workplace and are encouraging staff to share their views and then communicate the results and take action. Management training: This is vital to ensure employees are supported and listened to effectively. Seek to get staff views and ideas on how to make the workplace better. Good facilities for employees: This is a simple yet effective way to attract and retain staff and also create a positive work environment. Examples of good staff facilities can be found in our case studies resource here. Action plan: By developing a plan you are supporting your employees and recognising that mental health is on par with physical health. This is important for staff wellbeing and development.

Real Living Wage: Par the Real Living Wage to all employees and workers over the age of 18 (as set out by the Living Wage Foundation this does not include volunteers, apprentices and inters). For more information please click here. Zero Hour Contracts: Only use zero hour contracts when necessary. Often this will be in areas where there is a business need to manage fluctuations in demand. Responsible use of these contracts is necessary. Sometimes these arrangements can suit both parties bringing mutual benefit, but care should be taken in case of exploitation. Please click here to find out more. Trade Unions: Trade unions should be engaged with positively, staff should be made aware of potential trade union memberships. Find out more here. Flexible working policies: Include flexible working policies wherever possible. Find out more and the advantages of implementing these policies here. Federation of Small Businesses (FSB): This is a membership organisation offering small businesses and the self-employed a wide range of business service advice. FSB Hubs: Managing Staff Small Business, Big Skills Lets Grow Business Together Workplace Wellbeing FSB Articles: Employment Law and HR Getting Paid Health and Wellbeing Legal Compliance Herts Growth Hub: This is the central point of access for business support in the county and works with SMEs to help them grow, scale-up and innovate. They have a plethora of resources targeting recruitment and workforce development. To find out more click here. Better Business for All (BBfA): This organisation brings together businesses and regulators in local partnerships to identify the issues facing local businesses. They can help businesses grow and comply with laws given by giving advice on general business activities like loans, grants, developing business plans and more. To find out more click here.

Offering employees an employee benefits package is a great way to engage and motivate staff and provide them with something meaningful adife from their salary for the hard work they undertake for the business. Even for small businesses, offering an employee benefit package is worth doing. There are many advantages, such as keeping good talent, keeping staff healthy and happy, boosting morale and productivity, and there can also be cost savings to employee and employer through tax advantages of some benefits. Examples of staff benefits:

Hertfordshire Growth Hub: This organisation can offer business advice, access to events and guidance. Click here for more information. ACAS: This organisation gives employees and employers free, impartial advice on workplace rights, rules and best practice. Click here for more information. Wenta: This organisation offers free business advice and guidance to start-ups, small businesses and sole traders. For more information please click here Wenta's advice on Payroll: Setting up a payroll Annual reporting and tasks, part 1, part 2, part 3, part 4, and part 5 Handling pay and wages Wenta's advice on contracts: Legal documents for start-ups

Investing in staff training and development helps improve the knowledge and skills of employees to match the various changes in the industry. These improvements with positively affect the productivity of workers leading to profits and efficiency of the organisation increasing. See below methods you can implement for staff training and development: Employee Development Plan: Create a plan which is regularly updated and includes succession planning where appropriate. Training suggested by staff: Enable staff to suggest training they would like to attend and gain skills to deliver their current role, take on further responsibility or for a promotion opportunity. Hertfordshire Opportunities Portal (HOP): Here you can find a wide range of courses both paid and free, There is a tab on the sire specifically for employers. Find out more here. Watford Opportunities: Provides free support to small and medium sized businesses to upskill employees, support career progression, recruit and retain staff, address skills shortages and support Watford businesses to increase productivity and grow. Find out more here. Step2Skills: They offer a range of free workshops to Hertfordshire employers looking to help their staff develop their skills. Click here for more information. Offer Apprenticeships: This can be part of staff development for those working in the organisation. The best place is to start by speaking to your local Skills Advisors who can guide you through the best options for your business. HOP have a page on their site providing guidance for employers. For more information please click here. Action Plan: Develop targets to create employment and training opportunities, through activities such as apprenticeships, bespoke traineeship schemes, work experience and placements. For more information and examples please click here. FSB: Small Business Big Skills is a hub on their site focusing on engaging with education providers, train new talent and recruit staff. Click here to find out more. Construction Industry Training Board (CITB): You can access training grants, funding and apprenticeships here as well as other sources of support, help and advice. Please contact the South Hertfordshire region: Anneli Somlo anneli.somlo@citb.co.uk 07768 083882

Future workforce development is vital to support the gorwth and learning of your people. This investment will not only address present skill shortages and prepare for future demands, it will also ensure your workforce remains relevant. See below how you can support the development of the future workforce West Herts College Skills Makers: This brings education and employment closer together by creating a pipeline of young talent with the skill businesses need. Click here to find out more. University of Hertfordshire: The university hosts events for local employers to recruit students. For more information, click here. Shap Curriculums: Work with schools or colleges to help shape the curriculum to ensure students are aware of the career opportunities available to them and provide practical support to help them develop the skills they need to succeed in the future labour market. See below some examples: Services for Young People Careers and Enterprise Company Enterprise Advisor: Become an Enterprise Advisor and work with schools and colleges to provide strategic support and help to develop and implement an effective careers strategy that puts opportunities with local employers at the heart of a young person's education. Information can be found here. Work Placements/Taster Days: Explore offering these to local young people, as well as giving a young person valuable experience, this can help you test out future employees before taking them on full time. Services for Young People West Herts College Creation of employment and training: Encourage employment and training opportunities as part of procurement and sub-contracting arrangements - in sectors where appropriate - and encourage sub-contractors to do the same. Amazing Apprenticeships: This is one agency in the education sector, working with schools, colleges and employers. They have a comprehensive list of resources to guide employers through employing an apprentice. For more information please click here or email kerrie@amazingapprentices.com THCH: They are a training provider, offering a wide range of training courses and support those looking for jobs. Employers can collaborate with THCH to access a large pool of job-ready candidates. For more information please click here. Step2Skills: They partner with employers to help local residents facing barriers to access employment, education and training. To find out more click here. Further Resources:

Explore Local Talent: Local agencies who provide training and employment support can help source suitable candidates for you. Whilst some specialist roles may require a wider search there is a rich range of skills and experience that can be accessed through local routes. Exploring local avenues to find staff can increase the range of candidates companies can choose from, and can bring a more diverse applicant pool that the obvious established routes can't. Job centres and Employer Advisors: They can offer a diverse range of great candidates without recruitment fees, can support with the recruitment process and become a disability confident employer. They also offer funded sector-based work and academy programmes to prepare candidates for roles. Find out more here. DWP Contact: Verity Hamlin - verity.hamlin@dwp.gov.uk or call 0300 0827533 Re-Start Scheme: This Government scheme can also support employers to connect with local jobseekers; in Watford this is delivered through Reed in Partnership. For more information please click here. CV's and Applications: Be open to taking CV's and applications from people directly or in person, rather than solely relying on the online recruiters and selection engines filtering candidates for you. Equality, Diversity and Inclusion (EDI): Incorporating EDI into your recruitment process enables you to recruit and promote the best people for the job, irrespective of who they are. This might include ensuring all hiring managers have undertaken equality and diversity training and signing up to the Disability Confident Scheme, or a professional body, accreditation or campaign to ensure inclusive employment. Purple Tuesday Investors in People Step2SKills: A fully funded service by Hertfordshire County Council (free to employers) that can help to create a more inclusive and diverse workforce. They offer a bespoke recruitment advice and matching services, along with support to achieve Disability Confident Scheme recognition. For more information please click here. Employer Help and Advice: 'Find a Job' is a free service where you can post job openings. For more information please click here. Apprentice or University Student Placement: This can help you shape candidates to help them develop the skills and competencies that you need within your business. The best place to start is to speak to a local skills advisor who can guide you through the options for your business. Hertfordshire Opportunities Requirements specified in job adverts: Consider removing an unnecessary barriers to allow for the widest possible candidate pool. For example, try not to specify qualifications where evidence could be more appropriate.

Use local products: By using local products you can take advantage of freshness and suppliers are also not constrained by harvesting, packaging and transporting. Use local services: Using local services has a vast array of benefits, including boosting the local economy, preserving local culture, and promoting entrepreneurship, you can do all this whilst also contributing to environmental sustainability. Use local event spaces or meeting rooms: Watford is home to dozens of event spaces of a variety of sizes and uses. Examples of Watford venue spaces (please note, this is not an exhaustive list): West Herts College: The college have a plethora of event spaces varying in size. The Pump House: In the 70s the old pumping station that once supplied water to the Watford area was converted into a theatre auditorium and rehearsal room. Watford Palace Theatre: The theatre has been the heart of Watford since 1908. There are various spaces to hire inside. Cassiobury Park Hub: This space in Cassiobury Park accommodates between 25 to 30 people and is great for small events and parties. W3RT Venue Hire: W3RT have two community centres in the heart of Watford. Hertfordshire Film Office: Join the film industries supplier directory Crew and suppliers database Filming locations database Work with other local businesses: You can collaborate with other local businesses on projects or staff training. Register your business on the Hertfordshire Directory for potential supply options to the public sector. Watford LinkUp: Use this platform to find and connect with new potential local suppliers or find out about local business events. Create an account here. Encourage your suppliers: Encourage your own suppliers to consider diversifying their supply base and 'buy local' more often.

Fully Funded Business Support: Hertfordshire Growth Hub: This organisation can offer free business advice, events and guidance. Find out more here. Wenta: This organisation offer free business advice and guidance for start-ups, small businesses and sole traders. Find out more here. Watford LinkUp as your local supply portal: Using the Watford LinkUp platform is a great way to find and connect with other businesses doing similar things. The platform is being developed to help find and connect with potential new suppliers so they can benefit from diversifying their supply base. Whilst specialist requirements can only be delivered elsewhere, there is an immense range of goods and services available within Watford and out immediate surrounding areas. Benefits to having local suppliers: Flexibility: Local suppliers can be more responsive than those located further away. Particularly in relation to delivery of components, products or materials or for maintenance of premises or equipment. Control: Face to face relationships allow concerns to be addressed more effectively, with less chance of misinterpretation, which can occur over distance or with large teams of people who may be disconnected with your business. This can help keep high quality standards within your business. Reduced Costs: Transit of materials, components and products cost less over shorter distances. Environmental Impact: Transit of materials, components and products has less carbon impact over shorter distances. Community Impact: A good supply chain and connection to the local community could increase revenue as customers are more likely to have a positive view of your business. Customer Perception: Revenue could increase by customers having a positive view of your businesses focus on a good supply chain and local community. FSB- Benefits of buying local: There is a growing trend of people wanting more sustainable food. Businesses using local sources could see reputational benefits, reduction in their organisations carbon footprint and improve employee health, morale and satisfaction. For more information click here. Support the Council's Shop Local Campaign: Watford has had a market since the 12th century. The market now has indoor and outdoor areas with many of its traders, who have been with us for many years, establish a wonderful reputation for quality, service and value. For more information click here. Growth Hub Market: Here you can access contact information for other organisations in Hertfordshire who offer consultancy, mentoring and support services. This is a free platform but does require you to create an account. Click here for more information. Create Growth Programme:

Prompt payment code: By signing up to this code you are required to pay suppliers within clearly defined terms and there is a proper process for dealing with any issues that may arise. For more information, please click here. Quotes: All businesses large and small can consider seeking quotes before searching more widely for supply, and potentially benefit from stronger more responsive supplier relationships as well as reduce carbon impact from transit the of goods. Clear policies: Establishing a clear policy on prompt payment of bills, working towards 30 days as the norm and ensuring that the maximum is no more than 60 days (in line with late payment legislation requirements). Prompt Payment Commitment (PPC): The PPC is a government standard that ensures businesses are promptly paid what they are owed. You must ensure that all staff are aware of the PPC especially those in finance and purchasing. For more information please click here. Be open: You need to inform suppliers of your payment procedures and who is responsible for ensuring that payment is made.

Local focus on procurement policies: Businesses could weave a local focus into procurement policies and utilise local networks to advertise contracts and tenders, Larger businesses could encourage their supply chain to adopt similar principles, and smaller local businesses could consider collaborating to create a stronger local offer which could be more competitive in a large tender situation. Publishing forward procurement schedules: This helps potential local suppliers be fully aware of opportunities and offer mentoring/support activities so they can prepare and have the best chance of of being successful. Shop locally: Encourage your employees and service providers to shop locally and ethically, supporting the 'Keep It Local' campaigns. Supply chain and spend analysis: Conduct a supply chain and spend analysis and develop an action plan to spend more locally where possible.

Procurement/Sourcing Activities: An example of embedding local into your business values and operations is to put into your contracts that they must use local supply chains. Staff engagement activities: Encourage your employees to shop locally and ethically and support the 'Keep It Local' campaign. The Watford Gift Card: This is a scheme which support over 140 businesses in Watford Town Centre. The gift card is available to order by individuals or corporates and can be a great treat for your team. Individual Orders Corporate Orders Share with you staff: Share material about local events and activities happening in the town.

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There are three award categories, businesses can be a Supporter, Member or an Ambassador of the Watford Business Pledge. Organisations will have the opportunity to apply for any level and the Watford Business Pledge Assessor Panel will determine if the organisation meets the requirements. Supporter - an organisation becomes a Supporter if they can demonstrate that they have a clear plan to meet all the Pledge criteria relevant to their size of organisation. The organisation may have already met some of the criteria but not all the criteria across the 5 Commitments. Member - an organisation becomes a Member if they can demonstrate that they have met all of the criteria across the 5 Commitments. Ambassador - an organisation becomes an Ambassador when they have met all criteria across the 5 Commitments relevant to their size of organisation and demonstrably act as an ambassador for the Pledge around one or more if its 5 Commitments by supporting other business on their journey. There are a wife range of ways through which this can be demonstrated. Please head to the Knowledge Hub to find out more.

Be an employer of choice – adopt good employment practices throughout your business Support local employment – through your recruitment and training activities Buying locally – strengthening the local economy by sourcing goods and services from Watford-based suppliers Support the local community - focus your social value activities locally Adopt a green approach – embed environmentally sustainable practices

There are three award categories and the Watford Business Pledge Assessor Panel will assess each application based solely on the information provided. The Assessor Panel members are representatives from Watford's business community and economy stakeholders. Assessor Panel: Saffron Johnson of Watford and West Herts Chamber of Commerce, Chris Luff - Watford Chamber of Conscience, Jeremy Freeman - Business Brainbox, Lisa Clark - iSales Academy and Liza Armstrong of Hertfordshire Growth Hub.

The Watford Business Pledge is open to all organisations based in Watford. They can be of any size and looking to make a positive impact. Whether you’re a start-up, an SME, or a well-established enterprise, this initiative provides a platform to connect, learn, and grow while contributing to the prosperity of the local community.

Why you should get involved: Positive brand: be recognised for being a responsible business Productivity gains: employers benefit from improved rates of productivity when employees feel valued Recruitment and retention: staff feeling valued and supported in the workplace can result in greater loyalty and lower staff turnover Competitive advantage: be a leader and advocate for best business practices Investor appeal: 4 out of 5 personal investors say that they will act based on sustainability or social responsibility factors Build you local business profile and increase brand reputation Your application content can be repurposed for tenders when bedding for new contracts or investments Find ways to extend your good practice by learning from other Watford Business Pledge organisations What you get for being involved: Have a case study made for you and shared on various platforms Exclusive networking opportunities with key business leaders and local government Promotion through media and council channels to showcase their commitment to social responsibility Use of the Watford Business Pledge logo to enhance their brand and demonstrate credibility Support and resources to help meet pledge commitments and progress through recognition levels Feature in the Watford Business Newsletter

The Combined Service Provider (CSP) has been operating for over 30 years. They specialise in providing services to venues and static sites including car parking, internal and external traffic management, security, stewarding and consultancy services. CSP have added numerous prestigious clients in their portfolio and now provide a range of services to some of the UK’s most memorable sporting and entertainment events and venues. CSP are an Ambassador of the Watford Business Pledge. See below how they achieve some of the 5 Commitments. Commitment 3) To support the local community, focusing social value activities locally CSP have shown they support the local community in their business activities by: Collaborating with a local charity every year to plan the future support they can offer. For example, they organise: - Fundraisers - Volunteering events - In-kind contributions Set measurable targets to ensure they deliver real value Implement social value in procurement policies Partner with social enterprises Offer mentoring where senior staff provide guidance to leaders of local organisations Commitment 4) To buy local, exploring local supply options before going elsewhere CSP have shown they include requirements to use local suppliers in procurement or sourcing policies by: Stating that local suppliers should be considered when sourcing goods and services Explore local supply options before engaging with national or international suppliers

Surrounded by award-winning parks and gardens, Cortland Cassiobury's Watford apartment community provides exceptional living and amenities. Cortland Cassiobury are an Ambassador of the Watford Business Pledge, see below how they achieve some of the 5 Commitments. Commitment 3) To support the local community, focusing social value activities locally Annual Cortland Commitment Week and engage in a variety of charitable initiatives, such as volunteering at Cassiobury Park and volunteering at the national animal welfare trust. Support the Watford Food bank and took part in the Hornets Cup football tournament Commitment 4) To buy local, exploring local supply options before going elsewhere Incorporate a preference of local suppliers in their procurement policy Ensure prompt payments of invoices The garden service team is based in Watford Encourage staff, residents and suppliers to support local, whenever they have an event they always use local food vendors and promote local attractions Support the ‘Keep it Local’ campaign Commitment 5) To adopt a green approach and embed environmentally sustainable practices Have a comprehensive sustainability action plan, centred around reducing their carbon footprint Goal is to achieve net 0 emissions by 2050 Have Beryl bikes located near their residents offering them free cycle minutes Facilitate carpooling programmes All residents have access to convenient recycling facilities Have a community manager who leads on sustainability initiatives holding Cortland Cassiobury accountable Discuss sustainability practices during contract reviews and encourage them to adopt a similar approach.

Resintek Services are a family-owned company and leading supplier and installer of durable hygenic resin flooring and Altro Whiterock wall cladding across the UK. Formed in 1993, Resintek Services have over three decades of experience in delivering high quality floors and walls. Resintek Services are an Ambassador of the Watford Business Pledge, see below how they achieve in some of the 5 Commitments. Commitment 4) To buy local, exploring local supply options before going elsewhere Aim to pay invoices within 14 days and paying deposits and/or retainers for some services All local suppliers are annually reviewed Recently moved from using a supplier in Lowestoft to one on Whippendell Road, Watford 83% of staff are from the local area with 50% walking distance Commitment 5) To adopt a green approach and embed environmentally sustainable practices Working with Wenta on the Watford Net 0 initative Published environmental policy Appointed lead on sustainability Assess the environmental impact of any new process or products Work with suppliers who have clear sustainability policies Seek to influence both their customers and suppliers to adopt a more positive approach to environmental matters’ this forms part of their sustainability policy

Stylo are an award-winning fabrication and print company with over 25 years of experience creating and installing retail and interior displays. Stylo are an Ambassador of the Watford Business Pledge. See below how they achieve some of the 5 Commitments. Commitment 2) To support local employment through recruitment and training activities Stylo have shown they support local employment by: 50% of staff live within a 10-mile radius of Watford Consider a diverse range of local candidates: - Use local recruitment agencies - Collaborate with local training suppliers, local colleges and apprenticeship programmes Ensure there is a plan for staff training and development: - Conduct regular conversations with staff to plan a tailored match between their aspirations and the businesses strategic objectives. Support future workforce development by: Actively engage with local schools, colleges and the wider community Offer a variety of opportunities for students including internships, summer placements and work experience Commitment 4) To buy local, exploring local supply options before going elsewhere Stylo have shown they explore local supply chains by: Local suppliers are included in procurement or sourcing policies Up to 10% of total expenditure is directed towards local businesses Examples of current local supply chains: - Use local couriers - Partner with local caterers for events - Source paint and equipment locally Embeds buying local into the business’ values and operations by: Engaging in networking opportunities such as LinkUp and attend local business events Partnered with local businesses to offer staff discounts

Wirebox is a web development agency that delivers software development in London and beyond. Their services are based on brands individual needs and are delivered by an integrated team of strategies, designers, technologists and analysts. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Give 2 weeks notice for scheduling shifts and still pay employees for shifts cancelled with less than two weeks notice Every employee has access to a careline and counselling services Host quarterly events Offer gym memberships and wellbeing services Growth review meetings to encourage self-learning and paid training Equal opportunities across everything and encourage this through ownership of the business Employee awards to reward those who show remarkable work and are recognised throughout the company Company wellness trips Commitment 3) To support the local community by focusing social value activities locally Work with Herts and Essex Air Ambulance and helping them with fund raising Volunteering at local charities like New Hope Work a lot with the chamber of commerce to engage with their charity events Take part in client charity work

Reconstructing Minds Ltd works with businesses and professional to enable them to develop, grow and excel. With over 25 years of experience, Pauline Traetto has worked across various industries leading and managing businesses and people in the face of change. Commitment 3) To support the local community by focusing social value activities locally Provide speaker sessions at schools, taking students to visit live construction sites at no cost to the school Commitment 4) To buy local, exploring local supply options before going elsewhere Any printed marketing material is always sourced locally and they hold events at West Herts College Utilize Watford LinkUp and engage with organisations such as the Watford & West Herts Chamber of Commerce and with BRE. Local businesses are encouraged to promote themselves at their events and include promotions in their e-newsletter Commitment 5) To adopt a green approach and embed environmentally sustainable practices Meetings with clients and businesses are digital as well as admin such as contracts and tax to assist with keeping a low carbon footprint. Possess net zero, sustainability and retrofit expertise Have an environmental policy CITB Approved Training Provider, to hold this status the business has to demonstrate good and fair practices on how they work with professionals, partners and clients.

Epson UK Ltd is a site for products including printers, projectors, scanners and more. Epson's philosophy of efficient, compact, and precise innovation enriches lives and helps create a better world. Commitment 2) To support local employment through recruitment and training activities Participate in carer events held by their local school and offer their advice on CV writing, interview preparation and networking events. When skill gaps are identified staff are offered a diverse range of development opportunities, including coaching, mentoring, and on-the-job training. Assist local schools with mock interviews for their year 11 students. Run multiple work experience days and offer placements, student worker placements, internships, apprenticeships and graduate programmes. Commitment 3) To support the local community, focusing social value activities locally Epson donate vital equipment to the Human Milk Foundation to help streamline operations, including printers, label makers and projectors. Organise a range of fundraisers including sponsored bike rides and office bake sales. Ran a donation window asking colleagues to bring in tins, bags and boxes of food that could be donated to the Watford Foodbank. Intend to do this every year to celebrate European Week of Waste Reduction.

Leonardo Hotel London Watford is a hotel chain offering overnight accommodation and event spaces. Leonardo Hotel have 8 meeting rooms and offer AV tech and flexible packages for events up to 100 people. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Implemented several initiatives to ensure team members feel supported, valued and cared for - Employee assistance programme – provides employees access to a confidential programme which offers mental health and financial advice - Monthly wellbeing webinars Staff receive a discount on hotel stays and dining, promote a cycle-to-work scheme, occupational health checks. Host staff parties and participate in Thank You Week Commitment 4) To buy local, exploring local supply options before going elsewhere Procurement policy outlines a commitment to engage with local suppliers first before looking elsewhere. Ensure prompt payment of invoices is made Allocate a target percentage of spend to local suppliers and monitor this goal Promote the ‘Keep it Local’ campaign and offer the Watford Gift Card as an incentive Commitment 5) To adopt a green approach and embed environmentally sustainable practices Partnered with food donation programs to reduce wastage Aim to incorporate green spaces around the property Procurement practices prioritise suppliers with sustainable certifications and ethical standards Remains flexible in adopting innovative sustainable practices Designated sustainability champion within the management team - Oversees the implementation of environmentally friendly practices and ensures alignment with the sustainability goals Regular updates on sustainable initiatives communicated with staff through the newsletter, training sessions and team meetings Applied for the gold Green Tourism certification

iSales Academy are a specialist sales, marketing, digital, leadership and customer service training provier. They design and deliver high-quality, innovative apprenticeships and bespoke training solutions. iSales Academy work in close partnership with community stakeholders and employers of all sizes. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Research latest changes in guidance such as sexual harassment and will always share their findings and recommendations with their wider network. All employees regardless of their role are entitled to 30 day holiday on top of bank holidays. They are a small team so rather than provide gym memberships they go on team walks at lunchtime and food is provided on office days. Commitment 3) To support the local community, focusing social value activities locally Volunteering for team building events, donated and spent a day building a shelter for a local charity Commitment 4) To buy local, exploring local supply options before going elsewhere Use a local IT company for tech support Team outings in Watford, such as the Big Blue Quiz

We Are Acuity have over 25 years' experience of turning national and global brands' marketing messages into powerful local campaigns that adapt effectively across networks. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business We Are Acuity have shown they are an Employer of Choice by: Ensuring all new starters over the age of 18 receive the real living wage Those joining with previous experience receive a competitive salary based off industry salary levels and annual benchmarking using industry bodies. They offer staff benefits such as: - Flexible working hours - Implemented a strict no-email-after-6pm policy to ensure their staff can fully enjoy their personal time. - Embrace hybrid working environments Commitment 5) To adopt a green approach and embed environmentally sustainable practices We Are Acuity have shown how they Adopt a Greener Approach by: In the final stages of their carbon footprint assessment for 2022 since joining Wenta's Watford Net Zero initiative Committed to being Net Zero by 2030 Collected a substantial amount of data in Scope 1 and Scope 2 Will use the data collected from their carbon footprint assessment and their Scope 1 and 2 data as a base for their future reporting Have a designated team member whose role is to drive initiatives, monitor advancements and integrate sustainable practices - Having this role ensures the company can have a dedicated focus on sustainability, progress continuously and capture data accurately.

Berkeley Group build homes and neighbourhoods across London, Birmingham and the South of England. They specialise in brownfield regeneration, receiving underused land to create unique, sustainable and nature-rich places. They are currently developing a site on St Albans road called The Exchange. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Berkeley have shown they are an Employer of Choice by: They offer Staff Benefits such as: - All staff have access to a virtual GP - Private medical insurance The make wellbeing in the workplace a priority by: - Private mental health support They recognise that recruiting and retaining the best talent with diverse background helps them become a world class business. To do this they: - Have an AD&I steering group in place to ensure progress can continue to drive forward - All staff are trained on diversity and inclusion - Utilise employee networks to help review policies so that they are inclusive - Provide feedback to senior management to ensure that they can be actioned to make an inclusive culture Supporting equality, diversity and inclusion (EDI) is a priority. To make sure this is upheld they: - Manager training is provided on how to lead inclusively - Coach skills to empower teams - Comprehensive guidance on how to support colleagues throughout their career - Regular review of all in-house People Policies via a dedicated team

Business Together Limited (BTLITC) was launched in 2015 to provide a complete package of technical solutions to all kinds of businesses from startups to SMEs. They provide end to end solutions, from understanding/gathering the initial requirements to design, deploy, testing, monitoring and supporting bespoke IT solutions until the client is happy. Business Together Limited’s goal is to bring together top talented professionals to meet the challenges in the software industry and deliver transcendence solutions. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Pay the real living wage Flexible working hours Regular check-ins with employees to address any challenges Have a diverse workforce Encourage flexible working and remote working Commitment 2) To support local employment through recruitment and training activities Advertise roles through inclusive channels and collaborate with local networks to reach broad audiences Offer tailored development opportunities, including access to industry certifications, workshops and online learning platforms Encourage participation in knowledge sharing sessions because collaborative projects foster innovation and professional growth Offer opportunities for young talent through internships, apprenticeships and mentorship programmes Collaborate with educational institutions Offer guidance, skills training and real-world experience

Mama Bear Herbal Clinic Ltd are a complementary health clinic and store. They are the go to destination for holistic health products and treatments providing expert advice, premium supplements and personalised herbal medicine. Commitment 1) To be an employer of choice and adopt good employment practices throughout the business Celebrate employee milestones such as birthdays, work anniversaries and personal achievements with small gifts such as gift vouchers and herbal care packages. Commitment 2) To support local employment through recruitment and training activities Offer internships to support local individuals Use local recruitment channels such as local job boards, schools, colleges and DWP Support external qualifications by providing financial assistance and flexible hours to help staff balance work and study commitments Support research and development by providing access to their resources, offering industry insights and participate in collaborative research

Regal is one of London’s leading residential-led mixed-use developers, creating homes to workspaces, student accommodation to later living communities for over 25 years. Regal enhance community life and transform urban landscapes. Commitment 2) To support local employment through recruitment and training activities Regal have shown they support local employment by: They consider a diverse range of local candidates Use local recruiters and have an extensive internal recruitment policy Implement comprehensive staff training and development, such as: Regular skills assessments Personalized training programs Mentorship opportunities Offer structured paths, workshops and leadership development courses Encourage career advancements within The Regal Academy supports future workforce development by: Provide training in construction skills and employment support for veterans, service leavers, reservists and their families and local people furthest from employment Learners graduate with a level 1 diploma in construction Subcontractors meet learners and provide insights into their trade and employment pathways Work with colleges Each cohort visits sites with senior construction teams to learn about the projects

HOP is the go-to portal for careers, graduate, apprenticeships and work experience information across Hertfordshire providing essential up-to-date information for residents, students and employers. hopinto.co.uk

Better Business for All is Hertfordshire regulators’ response to reducing the burdens on business and aims to support growth by building stronger relationships between businesses, local regulators and other interested parties. www.hertfordshirelep.com/Better-Regulation.aspx @BBfAHerts

To help businesses ‘Learn, Connect, Collaborate’, these events are an exclusive opportunity for Watford's exceptional business community to convene, learn, and network. Contact the Economic Development team to find out when our next event is: economicdevelopment@watford.gov.uk

Support is available from Hertfordshire Futures and our partners to help businesses of all sizes to thrive and grow: hertfordshirelep.com/business/business-support

Hertfordshire Growth Hub has made ‘Grant Finder’ available to enable local businesses to search for funding of all types, not just grants. Registration is completely free and you can access it on our website. Although searching is straight forward, you can also download a short user guide. Remember to use the filter options to add the type of funding you are looking for, the amount and then select the funding status to ‘open’ for applications; there is no point getting your hopes up thinking that you have found a grant, only to find it is no longer available. Their online Market Place puts you in touch with other organisations in Hertfordshire offering consultancy, mentoring and support services. To access the Market Place simply log in or register.

The Economic Development Team support Watford businesses by providing guidance, events, and fully funded support programmes to help businesses thrive and grow. They can also help businesses to navigate the various council services and ensure they get the most out of running their business in Watford. Along with Watford’s Elected Mayor, the team meet with local businesses regularly, both online and in person – Watford Borough Council’s doors are always open for businesses. To contact the team, please email economicdevelopment@watford.gov.uk

Watford Town Centre BID is a business led initiative supported by government legislation which gives local businesses the power to raise and spend funds locally with the aim of improving their own business environment. It is an investment scheme where local businesses agree how their money should be invested to benefit themselves, their employees, customers, clients and their town. The money is raised via a levy which businesses in the BID area pay. This money is then reinvested back into the town on projects which have been identified as being important to the town. watfordtowncentre.com

The FSB is the UK’s largest campaigning pressure group promoting and protecting the interests of the self-employed and small business owners. Their mission is to help smaller businesses achieve their ambitions. As experts in business, they offer members a wide range of vital business services including advice, financial expertise, support and a powerful voice in government. www.fsb.org.uk @FSBEastofEng

Working with businesses, government, investors, education and not-for-profit organisations, Hertfordshire Futures put people at the heart of growth. Hertfordshire Futures is part of the Growth and Environment directorate of Hertfordshire County Council, which is committed to shaping a sustainable and prosperous future for Hertfordshire with initiatives that foster economic growth, protect the environment, and build resilient communities for generations to come. Since its formation in 2011, Hertfordshire Futures has played a pivotal role in determining and addressing local economic priorities. A dedicated team are focused on driving the local economy by boosting inward investment, key sectors, clean and inclusive growth by providing skills leadership, detailed economic intelligence, and a comprehensive package of support to Hertfordshire’s business community. hertfordshirelep.com

Wenta is an award-winning, not-for-profit social enterprise providing free business advice, webinars, workshops and affordable, flexible workspace. Watford is home to The Wenta Business Centre on Colne Way, just off the A41 which is an ideal location for both new and growing businesses. Free business advice (via telephone, live chat or in person) and webinars are available to all Watford residents and are run by Wenta’s experienced team of business advisors. Whether its advice on how to start a business, how to get your business online or sales tactics, the team can help. Wenta also offers affordable, flexible and self-contained workspace for rental from offices to workshops, available on monthly terms and in a range of sizes. They are ideal if you need to find or re-locate your workspace to a more flexible and affordable option. The centre also offers a range of virtual office services and on-site meeting rooms for hire. Wenta operates a ‘SEE’ programme across all of their business centres, including The Business & Technology Centre, which fully respects and prioritises the three core elements advised by Government on COVID-19: Social distancing – at all times, Enhanced Hygiene – across Wenta’s centres and Everyone’s Health – is number one. www.wenta.co.uk @TheWentaGroup @WentaWatford

Hertfordshire Chamber of Commerce is a privately run membership organisation which can open doors for local businesses and organisations of all types and size by helping them to grow their profile and connect with other businesses locally, nationally and globally. As the British Chamber of Commerce’s (BCC) Accredited Chamber of Commerce for Hertfordshire members can benefit from association with 52 other UK chambers and a network of 18 chambers globally. www.hertschamber.com @HertsChamber

Watford and West Herts Chamber of Commerce represents the local business community – from micro to international organisations – and serves to create new opportunities for all members on an economic and social level by providing a wide range of services. www.watfordchamber.co.uk @WatfordChamber

The Hertfordshire Growth Hub is a partnership between the Hertfordshire Local Enterprise Partnership (LEP), Examples, the University of Hertfordshire and Hertfordshire Chamber of Commerce. The Growth Hub aims to be the go-to service for established businesses in the county, with the drive and potential to grow, helping them find and use high quality locally-sourced support and expertise. The Growth Hub offers free of charge, one-to-one support from experts specialising in skills, finance, technology and productivity, sales and marketing and inward investment. Based on a thorough evaluation of your business ambitions, the specialist business advisers will tailor an appropriate action plan and help you find any funding available for it. Events are regularly run across the county and are based around the specialist advice areas. These interactive events feature guest presenters and industry experts; allowing SMEs in the county free access to real world advice and insights. www.hertsgrowthhub.com @HertsGrowthHub

The council is keen to support local businesses, including SMEs and voluntary sector organisations, to bid for contracts with the council. While the council cannot choose a local firm over other providers simply because it is local, we do ensure that working with the council and our contract opportunities are available to local businesses. The council takes social value in to account in its procurements, ensuring that the council assists in: ​ creating new businesses, new jobs and new skills; tackling climate change and reducing waste; improving supplier diversity, innovation and resilience. This is in accordance with the Government’s National Procurement Policy. The council, along with other public sector organisations, is encouraged to split larger contracts into smaller ‘lots’, where appropriate, which can be helpful to smaller organisations, and are required to advertise contracts over £25,000.

UK Law The range of legislation that defines how the council must procure currently includes UK Procurement Regulations (especially the Public Contract Regulations 2015), Best Value Statutory Guidance, Equality Act 2010 and Public Services (Social Value) Act 2012. The Government is currently reviewing this process following the UK’s exit from the European Union and issues guidance through its Procurement Policy Notices (PPN). The Council’s Contract Procedure Rules and Procurement Strategy The Council’s Constitution sets out the procurement procedures that the council must follow in acquiring the provision of goods or services. The Council's Procurement Strategy can be found here Watford Borough Council Contract Register The Council’s current contracts register provides information on our contracts and is updated every quarter. ​ Selling to the Public Sector You can find out more about different ways of selling to the Public Sector here. Procurement Contact For more information on any aspect of procurement please contact: Derek Hatcher Procurement Manager, Watford Borough Council & Three Rivers District Council Tel: 01923 278370 Email: derek.hatcher@watford.gov.uk

A list of contracts which are to be procured or re-procured in the next 12 months can be found here. Information is contained for both Watford Borough Council and Three Rivers District Council.

The Supply Hertfordshire website represents public sector procurement within Hertfordshire at local and national levels. Supply Hertfordshire provides you with opportunities to access potential business through quotations or tenders (depending upon the contract value) via a one-stop information point which also contains details of how to register your organisation for free.

Where a contract is valued in excess of the UK Procurement thresholds as shown below, the contract must also be advertised on the Government’s Find a Tender website. Any organisation is able to search this platform and receive free tender alerts from it. Supply, Service and Design contracts: £213,477 Works contracts: £5,336,937 Social and other specific services: £663,540

Contract opportunities (which are valued above £25,000 and not procured through a Framework) are procured via Delta eSourcing. This is an e-procurement system on which we advertise and manage our tender opportunities. Organisations can register on the portal to receive notifications of any current opportunities. All public bodies, including Watford Borough Council, are recommend to advertise contracts over £25,000 on Contracts Finder, so you can also find national opportunities there.

Watford Borough Council and local social enterprise Wenta have partnered for a two-year programme to help SMEs in the Watford area reduce carbon emissions. Experienced net zero business advisors will offer free support to local businesses, including access to learning content, resources, and tailored guidance. Wenta understands that each business is at a different stage in their decarbonization journey, so they provide customised assistance based on venture size, industry sector, and progress made so far. Ready to make a difference in your community? Visit wenta.co.uk/watford_net_zero or contact Wenta at 01438 310020 or info@wenta.co.uk. Let's work together for a sustainable future. *This project is funded by the UK Government through the UK Shared Prosperity Fund

The University of Hertfordshire has designed a programme, funded by Watford Borough Council*, to provide businesses in Watford with the knowledge, skills, and tools to grow and scale-up their businesses. Through this partnership with the University of Hertfordshire, Watford Borough Council is committed to helping Watford businesses access expert business support to grow and scale. This programme follows the successful delivery of previous startup support programmes including Watford Young Entrepreneurs. Through the Watford Springboard Programme, we want to ensure businesses have the best possible chance of succeeding. *This project is funded by the UK Government through the UK Shared Prosperity Fund

Watford Opportunities supports Watford's small and medium sized businesses to upskill existing employees, support career progression, recruit and retain staff, address skills shortages and support Watford businesses to increase productivity and grow. Access FREE specialist advice from the Watford Opportunities team of careers and skills experts and learn about how you can upskill your existing employees using funded programmes or grants. We can also help explore if apprenticeships are right for your business, guide you through the process, source the right apprenticeship, and provide support with recruitment. For more information please visit: hopinto.co.uk/opportunities/watford or contact:: hopinto@hertfordshirefutures.co.uk

The Fit To Bid® programme, brought to you by Watford Borough Council and Branduin Business Support, is here to help you actively engage in the local supply chain. Through Meet The Buyer events, skills workshops, and 1-2-1 tender advice sessions, expert advisors will equip you with practical knowledge and skills for bid writing. You'll learn how to submit bids to council procurement, construction and infrastructure projects, as well as large private sector buyers and suppliers. Join the programme by filling out the Bid Skills Assessment Questionnaire at www.fittobid.co.uk/watford. Register for the skills workshops on Eventbrite. *This project is funded by the UK Government through the UK Shared Prosperity Fund

It is our aim for Watford to be known as a successful, diverse and premier location for business, acting as the vibrant centre for the South West Hertfordshire economy, attracting forward-looking businesses and entrepreneurs who recognise its super-connectivity, outstanding skill base and flair for innovation. Our businesses will join with us in championing Watford’s exceptional qualities and advantages, sharing in our ambition for a carbon-neutral future, whilst our residents will benefit from the town’s energy and drive and the prosperity and opportunities it brings. You can find out more in Watford Borough Council's 'Council Plan'.

The Watford Business Pledge aims to create a collaborative environment where businesses can learn from one another about key areas of social responsibility, including local employment, local supply chains, good business practices, environmental sustainability, and community support. This initiative, which is accessible and beneficial to companies of all sizes, underscores the council’s commitment to promoting a thriving, responsible business community. The council will guide businesses through the application process and facilitate connections with other local enterprises. Businesses interested in joining the Watford Business Pledge should sign up to the LinkUp Platform which is where a link to the application form can be found. An area on the site called the Knowledge Hub has a range of resources designed to help businesses qualify for an award and case studies from organisations who have already applied For more information about the Watford Business Pledge and how to get involved, please contact economicdevelopment@watford.gov.uk.

The Economic Development team have been working with the Federation of Small Businesses (FSB), a leading lobbying organisation, to develop a bespoke Local Leadership document for Watford which sets out how the Council are providing leadership to support small businesses locally. ​ Watford Borough Council recently signed the FSB Local Leadership Partnership Pledge which cements the council’s continuing support for local small businesses, and marks the first adoption of the pledge within Hertfordshire and also the six counties in the East of England. The Local Leadership Partnership Pledge is based on three key commitments from Watford Borough Council to: Work with FSB to channel our business voice to enable policy to support the needs of small businesses in Watford, as set out in the local leadership document. Create a supportive environment where our small businesses and local communities can thrive. Continue with the post of Small Business Champion and single point of contact within the council.

"An annual health assessment of the UK’s largest towns and cities outside London in 2024, undertaken by property consultancy Lambert Smith Hampton (LSH), has revealed Watford as the UK’s best place to live and work based on a number of metrics that contribute to overall growth prospects. "The Hertfordshire town climbed from third position last year to knock Bath off top spot. Having debuted in the Top Ten in 2022, Watford’s steady climb reflects a transformation in its relative standing among the UK’s largest town centres. "The LSH Vitality Index offers an objective health check on the UK’s largest 100 towns and cities outside of London based on a range of measures including economy, health and environment. Each location was ranked on three pillars: Economy & Business; Living; and Health & Environment. For more information, visit lsh.co.uk/explore/research-and-views/research/2024/january/vitality-index-2024

"Watford has experienced recent regeneration and development. The area’s connectivity and amenities are attractive to companies looking to establish or expand a presence near London. The introduction of further new developments, such as a mixed-use scheme on Clarendon Road by Regal London, suggests strong confidence in the market and is aimed at meeting the growing demand for highquality office space. "Rents in Watford are relatively affordable compared to other South East office markets, which has been a major attraction for businesses. Watford hosts a range of prominent office occupiers, reflecting its status as a key business hub. Notable companies with a significant presence include TK Maxx, which has established its new European headquarters there. "Other significant tenants include KPMG and PwC, which underline Watford’s appeal to professional services firms. Additionally, the area has attracted tech companies like ACI and other prominent names like Ralph Lauren, FIS Global, Wunderman Thompson Commerce, Ricoh, and BioRad." To find out more, visit knightfrank.com/research/article/2024-05-22-why-watford

"Home to major national and multi-national companies, Clarendon Road plays host to a spread of bluechip occupiers, who take advantage of Watford’s exceptional accessibility to London and the rest of the UK, via National Rail, London Underground and the motorway networks."

“With fast links into the capital and to Heathrow, The Clarendon Works offers an ideal location for forwardthinking businesses looking for best-in-class central London spec workspace – without central London overheads. We look forward to bringing Regal London’s design excellence, service -led approach and experience in residential, to bare on this office project prime location that will attract quality businesses to Watford town centre, enhancing further this prime location.” Ghislaine Halpenny Director of ESG and Corporate Affairs

“Watford just works for us as a company – if it didn’t we wouldn’t have built our new Head Office here! We looked at other locations, but Watford just ticked all the boxes. We are able to attract some amazing talent in the local area and with our flexible approach to working and our new, easily accessible high tech offices, we are also able to attract the best people around.” James Westoby, Managing Director Wunderman Thompson Commerce

“We’re proud to be part of the Watford community. Watford has been home to our European Head office for over 20 years and we are delighted to now be able to build our home here. Watford is a fantastic place for a business like TJX Europe – within easy reach of central London and with great transport links to our stores and offices across Europe and beyond. We believe it is the right location to meet our ambitious growth plans in the years to come.” Louise Greenlees President, TJX Europe

Since July 2023, the programme has successfully delivered a total of 701 hours of business advice and support to Watford businesses, tailored to the specific needs of clients at each stage of their business journey. 32% of clients benefiting from this programme are in the pre-start phase, receiving essential advice and skills to develop and launch their business idea. 68% of clients are in the early-stage phase, receiving business advice and skills training to maximise success and survivability of their business. The programme is supporting a broad range of businesses and industries, with ‘food & drink’, ‘health & wellbeing’ and ‘online retail’ being the most popular sectors. Notably, 60% of clients in the programme are from ethnic minority groups, highlighting the programme’s extensive inclusivity and reach. Businesses supported = 26 Jobs created = 28 Businesses created = 18 Testimonials: Pre-Start Client – Client Story Q1 24/25 A start-up mobile bar and food venture requiring guidance on how to best incorporate their business, understand website development and in establishing sources of funding reached out to Wenta to receive expert advice to help get the business under way. Following this, the advisor also provided advice on which insurances he would need, discussed aspects such as book-keeping and workshop space. The client is now clear on his next steps and has the support they need to start their venture Early Stage Client Story Q1 24/25 Wenta are supporting a client within the Hair & Beauty industry to optimise their website. Following one-to-one sessions with our business advisors, it had become apparent that their website needed attention. As a result, the client is now able to resolve broken links, adjust their SEO settings to improve optimisation and look at indexing the website by Google. This crucial support has helped the client to move forward with their web developer. *This support was funded by the UK Government through the UK Shared Prosperity Fund

“Wenta has provided us with incredibly valuable, free education on how we can work towards being Net Zero, 1-to-1 support catered specifically to our business (which is hard to come by as every business is so unique). It has been hard to find help on how to go further than just planting some trees, but Michael has given invaluable support in helping us navigate this. "The Watford Net Zero programme has allowed us to become more confident in our passion for sustainability, and encouraged us to be more vocal about the action we are taking. We now look to the future with less overwhelm and more excitement.” Rustic Studios *This support was funded by the UK Government through the UK Shared Prosperity Fund

The programme has helped Watford residents who have struggled with getting a job or have disabilities access support. This support helps those who have been excluded gain access to resources, helps people with their mental and physical health and with their engagement in job searching. Performance Metrics: - 18 socially excluded people accessing support - 12 people accessing mental and physical support leading to employment Testimonials: CLP Case Study – March 2024 – JR 1838 Watford A Watford resident enrolled onto the project after losing their job in retail. They received support with creating their CV and were taught how to open and send emails with their CV attached by phone, to ease the process of applying for jobs. They were also helped with interview techniques using the STAR method and had a mock interview where they received feedback. This support has encouraged them to apply to jobs and feel more confident when doing so. Client Story Q1 24/25 - Watford A Watford resident was referred onto the Road to Employment project from Mind Network which provides 1 to 1 support. They were met by their mentor in a place they were comfortable with, and the basis of the meeting was explained to ease any worries. Confidence was identified during the meeting as something they needed to work on and were provided with resources to help. Their mentor accompanied them to their sessions until they were comfortable to go alone. Once their confidence has built up roles and opportunities will be discussed and due to their lack of funds, a laptop was secured allowing them to access online training, apply for roles and prepare for interviews. *This support was funded by the UK Government through the UK Shared Prosperity Fund

"We entered the Branduin Fit To Bid programme to try and make some connections with local buyers. As a small business, it was a great opportunity to get some expert advice and help with making these connections. "We had 1-2-1 meetings with Tracey. She is not only approachable but extremely knowledgeable in this area. She pointed us in the right direction within the 1-2-1s and outside of those was always willing to give help and advice where it was needed. "She was also able to chase the people who needed chasing when it was outside of our scope. The Action Cards that she completed after each of our sessions were a great resource to refer to in the days following and I think even going forward they will be a helpful resource." Kirsty Dyer at Democycle Benefitted from Watford Fit to Bid *This support was funded by the UK Government through the UK Shared Prosperity Fund

"I would like to personally thank you for all your help and support. The sessions with you I have found very useful and helped me to build confidence and hunger for success. Initially, I was sceptical and reserved regarding bid writing but every single session I'm becoming more interested." Alexandru Silitra at Rainbow Care Benefitted from Watford Fit to Bid Programme *This support was funded by the UK Government through the UK Shared Prosperity Fund

Introduction The Watford FC Community Sports and Education Trust (Watford FC CSE Trust) has long been a leader of community engagement and education, using sports as a vehicle to inspire and uplift local communities. In recent years, the Trust has expanded its mission to include a strong commitment to sustainability. This commitment has been recognised through its participation and success in the Watford Net Zero Programme, supported by the Watford Borough Council and led by Wenta. Joining the Watford Net Zero Programme The decision to join the Watford Net Zero Programme was driven by the Trust’s desire to comply with the Premier League Charitable Fund and English Football League Trust’s Capability Code of Practice. This step was essential to demonstrate the Trust’s dedication to sustainability. Through regular engagement with the Watford Borough Council’s Environmental Managers Networks, the Trust connected with sustainability expert Michael Martin, marking the beginning of their transformative journey. Achievements and progress Since joining the Watford Net Zero Programme, the Trust has made substantial strides in its sustainability efforts. Initially starting at the Bronze level, the Trust has now achieved Gold level certification. This advancement is a testament to the Trust’s commitment and the effectiveness of the resources provided by the programme. The programme has equipped the Trust with various tools and knowledge, including CPD-accredited webinars, online tools, and consistent guidance from Wenta’s Net Zero business advisors. These resources have been pivotal in helping the Trust understand how to calculate their carbon footprint and identify key areas where emissions can be reduced. Collaborative efforts and future plans The Trust is not resting on its laurels. It is actively working on innovative strategies to further minimise its carbon footprint. A significant part of this effort involves close collaboration with Wenta to develop a comprehensive action plan. Additionally, the Trust is working with Watford Borough Council to act on the findings of an independent energy assessment. Broader impact and community engagement The impact of the Watford Net Zero Programme extends beyond the Trust. Thanks to the efforts of the Watford Borough Council, over 300 businesses in Watford have embarked on their own Net Zero journeys, collectively receiving over 350 hours of support. This widespread participation underscores the community’s collective movement towards sustainability. *This support was funded by the UK Government through the UK Shared Prosperity Fund